Frequently Asked Questions

Frequently Asked Questions

What is the minimum number of Products that I need to order?

Technically there is not a minimum but it can depend on the product type, material and making method.

With set-up costs here are the reasonable starting quantity for our product types:

  • Metal Pins and Badges – 50
  • Title Bars – minimum order quantity is 5 pieces of each title. Please note that a minimum order value of $165.00 (equivalent to 50 assorted titles) applies to small orders.
  • Cuff Links and Tie Bars – 50
  • Embroidered Cloth Badges – 30
  • Medals and Medallions – 25
  • Service Awards – 50
  • Key Rings – 100
  • Key Tags – 100
  • Fabric Ribbons – 500

Talk to us about your requirements and we can provide options and recommend the best way to meet your needs and budget.

Design Hints

Action Badges offers free design advice for your badges.

Top tips for designing Metal Pins and Badges
  • Simple and bold design. Remember less is better!
  • Choose contrasting colours. Dark enamel colours look best with bright gold or silver (nickel) plating. If your colours are predominantly light then you may consider black nickel plating for the raised metal areas.
  • Choose any reasonable size and shape. Action Badges will create a die to produce your design. Don’t restrict your imagination – almost anything is possible!

Ask for free design advice from the Action Badges design team. Our experienced consultants can assist you with design ideas free of charge. Once you’ve accepted our quote, our artists will transform your concept into production-ready artwork.

Enamel Colours

A wide range of colours is available. Keep in mind that lettering and outlines are nearly always raised metal with enamel colours to fill the recessed areas. Generally up to four or five colours are available as standard with Action Badges’ metal pins and badges. Extra colours are available at a slightly higher price.


Your metal badge or pin can be made in a choice of gold, nickel (silver colour), bronze or black nickel metal plating. Choose a bright or antique-style finish.


Your choice of attachment is entirely up to you. A simple pin, safety pin or butterfly clutch fitting are the most popular choices. Many other fittings are available, including stick pins, key rings, cuff links, tie bars etc. Action Badges will be happy to advise you on the best fitting to suit the item you have designed.

Included in our standard price are the post & butterfly clutch, the brooch pin and stickpin.

Unique Numbering

Action Badges can provide unique numbering on each pin or badge, if required. This may be useful to keep track of your badges and to whom they’ve been issued.

Call us to request a free product sample. Get some ideas and see the quality of Action Badges’ metal pins and badges.

What is the production time?

Production time varies according to the specific product and quantity required.

Generally 3-5 weeks is required for a custom made metal item excluding delivery time. If you need to meet a deadline that requires a shorter lead time please let us know, and we will advise if we can meet the delivery date you require.

For more information please refer to the following product specific page links and the FAQ sections at the bottom of each page:

What is the delivery time?

Delivery times can vary depending on the type of product and quantity ordered.

Generally for a custom made item you need to allow 4 to 5 weeks from the time you have signed off on the final artwork AND have placed a firm order.

If you need to meet a deadline that requires a shorter lead time please let us know, and we will advise if we can meet the delivery date you require.

You can collect your goods from Action Badges’ Riverwood, NSW showroom. Alternatively, we will dispatch by an appropriate delivery/mail service to any location in Australia. A delivery/postage charge will apply or FREE DELIVERY for orders of 1000+ pieces.

More information can be found on the following product specific pages in the FAQ section at the bottom of the page:

Contact us today for a free quote